Privacy Policy-English-

1. Definition of Personal Information

In this Privacy Policy, “personal information” refers to information related to a living individual as defined by the Act on the Protection of Personal Information. This includes names, birth dates, and other data that can identify a specific person, as well as attributes such as email addresses that are linked to an identifiable individual.

2. Name of Business Handling Personal Information

Spollup inc.

3. Types of Personal Information Collected

We may collect the following types of personal information from users:

• Name
• Address
• Telephone number
• Email address
• Occupation and place of employment
• Transaction history with our company
• Device information

4. Purpose of Use of Personal Information

We may use the collected personal information for the following purposes:

• To provide our systems and related services
• For statistical analysis, marketing, and surveys aimed at service development and improvement
• To send prizes, products, or giveaways
• To respond to inquiries, requests, complaints, or resolve disputes

５. Proper Acquisition of Personal Information

We collect personal information in a lawful and appropriate manner and do not obtain such information through deceit or other wrongful means.

６.Management of Personal Information

We take appropriate measures to prevent leakage, loss, or damage of personal information, and exercise necessary and proper supervision over employees to ensure safe management of the information.

７.Provision of Personal Information to Third Parties

We will not provide personal information to any third party without the prior consent of the user, except in the following cases (excluding subcontractors or successors due to mergers or other reasons):

• When required by law
• When necessary to protect a person’s life, body, or property, and obtaining the user’s consent is difficult
• When necessary to improve public health or promote the sound development of children, and obtaining the user’s consent is difficult
• When it is necessary to cooperate with a national or local government agency in performing duties prescribed by law, and obtaining consent may interfere with the execution of those duties
• When the information is publicly announced in advance as being subject to third-party provision

Notwithstanding the above, we may disclose personal information to service providers operating on the Let’sGO!JP platform, or to entities designated by us or the provider, to the extent necessary for service usage.

8.Inquiries About Disclosure, Correction, or Suspension of Use

For requests regarding disclosure, correction, deletion, or suspension of use of your personal information, or other inquiries related to this Privacy Policy, please contact us using the information below. We will verify your identity before responding to such requests.

【Customer Support】
Spollup inc.（株式会社スポルアップ）
Customer Support
Contact Form Here

９.About Cookies and Web Beacons

Some of our website pages use cookies and web beacons to provide a better user experience. These tools function similarly to a department store clerk who remembers your preferences (but not your name or address) and helps provide personalized service. A cookie is a small identifier sent to your browser, which helps recognize you when you revisit the site and tailor the content to your preferences.

Cookies do not identify individuals unless you voluntarily input personal information. You can also choose to reject cookies by changing your browser settings.

Web beacons are used to count visits to a page and collect aggregate statistics. They do not identify individuals either.

About Google Analytics

We use Google Analytics, a service provided by Google LLC, to better understand how our website is used. Google collects, records, and analyzes your visit history based on cookies issued by us. We receive reports of this analysis to better understand our site’s usage.

The information collected via Google Analytics does not include personally identifiable information. It is managed according to Google’s privacy policy.

You can opt out of being tracked by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling Google Analytics will affect data collection on other websites as well, until re-enabled.

• Google Privacy Policy
• Google Analytics Terms of Service

10.Changes to This Privacy Policy

We may update this Privacy Policy as necessary due to changes in laws, business operations, or user feedback. In such cases, we will provide prior notice of any significant changes.