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Don Quijote Shibuya: The Complete Store Guide ─ Access, Floors and Best Buys

Front view of MEGA Don Quijote Shibuya from the Dogenzaka side

DON QUIJOTE STORE GUIDE

Don Quijote Shibuya: The Complete Store Guide

5 minutes from Shibuya Station ・ Open 24 hours ・ Tax-free

Store Information

Address28-6 Udagawacho, Shibuya City, Tokyo 150-0042
Opening hoursOpen 24 hours
Phone03-5428-4086
Nearest stationJR Shibuya Station, Hachiko Exit ─ 5 min walk
Tax-freeYes
ATMYes (Seven Bank)
Currency exchangeYes
ParkingNone (many coin parking lots nearby)
FloorsB1F–5F

Map & Access

The pin on the map below marks the exact location of the store. 5 minutes on foot from the Hachiko Exit of JR Shibuya Station. The walking route from the station is shown below with photos.

* The map is provided by a third-party service (spollup.com)

Walking Route from the Station

Signage of the Hachiko Exit at JR Shibuya Station

STEP 1 ─ Leave Shibuya Station via the Hachiko Exit

Step out of the Hachiko Exit of JR Shibuya Station and the Scramble Crossing spreads out in front of you. The Hachiko statue is your landmark.

Shibuya Scramble Crossing

STEP 2 ─ Cross the Scramble Crossing

Cross toward Center Gai (the QFRONT / TSUTAYA side). About a 2-minute walk.

Entrance gate of Shibuya Center Gai

STEP 3 ─ Walk down Center Gai

Go straight along Center Gai (Basketball Street) and look to your right around the Udagawacho intersection.

Arriving in front of MEGA Don Quijote Shibuya

STEP 4 ─ Arrive at the store

Look for the yellow signboard. The entrance is on Udagawacho-dori street. Total walking time from the station: about 5 minutes.

What Makes This Store Special

Looking up at the MEGA Don Quijote Shibuya signboard

Don Quijote Shibuya sits in the Center Gai area, the heart of Japan’s youth culture, and is one of the largest Donki stores in Tokyo. Six floors ─ from basement 1 to floor 5 ─ are packed with snacks, cosmetics, electronics, apparel and souvenirs.

Because it is open 24 hours, it is perfect before or after a concert, a show, or on the way to a late-night flight. Tax-free counter, ATM and currency exchange are all on site ─ everything an international visitor needs in one store.

Multilingual staff are on hand, with service in English and Chinese (depending on the time of day). The tax-free procedure is also clearly signposted in multiple languages.

Floor-by-Floor: What to Buy

Here is how the Shibuya store is organized, floor by floor, with the most popular products on each level. Stock and prices change with the season.

B1F ─ Food, Snacks & Alcohol

The basement is the food floor: Japan-exclusive snack flavors, souvenir gift boxes, sake and whisky. This is also the easiest floor to hit the tax-free threshold.

A box of KitKat Uji matcha flavor (side angle)

Matcha KitKat
The definitive Japan-only flavor

A bottle of Dassai junmai daiginjo sake (landscape)

Dassai Junmai Daiginjo
World-famous Japanese sake

A Don Quijote shopping bag with souvenirs (matcha KitKat, Dassai sake, cosmetics, stationery and OTC medicine)

Souvenir haul
Grab all the favorites in one go

1F ─ Daily Goods, Travel Items & In-Store Services

The first floor connects directly to the entrance: travel adapters, suitcases, toiletries and other essentials for your trip. The tax-free counter and currency-exchange machine are also on this floor.

Tax-free counter sign (AI-generated image)

Tax-free counter
Complete the paperwork on 1F

A shopper holding a shopping basket in a store

In-store shopping
Fill your basket with great finds

2F ─ Beauty, Cosmetics & OTC Medicine

The second floor is for cosmetics, skincare and over-the-counter medicine. Japanese cosmetics brands are a favorite among visitors, and several word-of-mouth hit items line the medicine shelves.

Japanese skincare products (lotion, face masks and packs)

Japanese skin lotion
SK-II, Shiseido and more

Keana Nadeshiko rice face mask package

Face masks
Multi-packs are a great deal

A box of Pabron cold medicine tablets

Pabron (cold medicine)
A word-of-mouth OTC classic

3F ─ Home Electronics

The third floor is the electronics floor. Rice cookers, washlet toilet seats and beauty appliances come in overseas-voltage models, making them popular both as gifts and for personal use.

A Japanese rice cooker with rice bowls and a paddle

Rice cookers
Overseas models available

White and silver hair dryer

Beauty hair dryers
Panasonic, Dyson and more

4F ─ Apparel & Cosplay

The fourth floor is fashion and cosplay: T-shirts, hoodies and costumes. It gets especially lively around Halloween.

5F ─ Souvenirs, Variety Goods & Stationery

The top floor is souvenirs, variety goods and stationery: Japanese pens, Japanese-pattern goods, plush toys and other gift-friendly items all in one place. Short on time? Starting from the 5th floor is an efficient strategy.

Japanese ballpoint pens including the Jetstream

Jetstream
Japanese pens with worldwide fans

Two Japanese folding fans with goldfish and fireworks patterns

Japanese-pattern goods
Tenugui towels, folding fans and more

* Floor layout and available products are subject to change. Please check in store for the latest information.

* Product photos are shown for introduction purposes only; all rights belong to the respective manufacturers and distributors.

Insider Tips for the Shibuya Store

  • Perfect add-on to a night out in Shibuya ─ it shares the same area as the Scramble Crossing, Hachiko and MIYASHITA PARK, so it fits neatly into the last 30 minutes of your sightseeing.
  • Weekdays from 10 am to 2 pm are the quietest. Weekend nights and the hour before the last train get crowded ─ come in the morning for a relaxed visit.
  • For bulky souvenirs and electronics, use the delivery service ─ shipping to hotels, Narita and Haneda airports is available (fees apply).

Sightseeing Nearby

Sightseeing spots, restaurants and hotels near the Shibuya store ─ areas worth combining with your shopping trip.

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