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Don Quijote Japan: The Complete Guide ─ A Shopping Paradise for International Visitors

The yellow signboard of MEGA Don Quijote Shibuya (photographed from the street)

DON QUIJOTE GUIDE

Don Quijote Japan: The Complete Guide

Open 24 hours ・ Tax-free shopping ・ Souvenir paradise ─ The complete shopping manual for visitors to Japan

Dreaming of a Don Quijote run? Welcome to Japan’s shopping paradise ─ about 700 stores nationwide, open 24 hours, tax-free counters and multilingual staff. This guide gathers everything international visitors need to know about Japan’s biggest discount store chain: region-by-region store guides, must-buy products, the tax-free procedure, and insider shopping tips.

~700

Stores nationwide

~400

Stores open 24 hours

Almost all

Tax-free service

What is Don Quijote? ─ Japan’s Biggest Discount Store Chain

A Don Quijote shopping bag with souvenirs (matcha KitKat, Dassai sake, cosmetics, stationery and OTC medicine)

Founded in 1989, Don Quijote (affectionately called “Donki”) is famous for its one-of-a-kind sales floors, where over 80,000 products ─ snacks, cosmetics, home electronics, daily goods and souvenirs ─ are packed into every corner in its signature “compressed display” style. With roughly half of all stores open 24 hours, tax-free service on purchases of ¥5,500 or more, and multilingual staff at many locations, it is one of the most convenient shopping spots for international visitors.

This guide covers everything you need to know: major stores nationwide, recommended products, the tax-free procedure, and practical shopping tips.

Tokyo 23 Wards Don Quijote Store Map

Click a pin on the map to view the store name, address and official store page for locations in Tokyo’s 23 wards. The nationwide version will be expanded after more store data is added.

* The map is provided by a third-party service (spollup.com). It currently shows trial store data for Tokyo’s 23 wards.

Find a Store by Region

Here are the flagship stores in each region. For access, floor guides and popular products, see each store’s detailed guide.

Kanto

Don Quijote Shibuya

A 5-minute walk from Shibuya’s Scramble Crossing. One of the largest stores in Tokyo, with the fast-paced service you would expect in Shibuya, the city of youth culture that stays lively late into the night. Tax-free counter, currency exchange and ATM all available.

Address28-6 Udagawacho, Shibuya City, Tokyo 150-0042
Nearest station / walkJR Shibuya Station, Hachiko Exit / 5 min
Opening hoursOpen 24 hours
Tax-free / ATM / ExchangeYes / Yes (Seven Bank) / Yes
WebsiteOfficial store page

| Don Quijote Shinjuku East Exit

Exterior of Don Quijote Shinjuku East Exit store (photographed from the street)

Just a 2-minute walk from the East Exit of JR Shinjuku Station ─ an easy stop on your way to the Kabukicho area. This large 24-hour store offers currency exchange, delivery services and multilingual staff.

Address1-16-5 Kabukicho, Shinjuku City, Tokyo 160-0021
Nearest station / walkJR Shinjuku Station, East Exit / 2 min
Opening hoursOpen 24 hours
Tax-free / ATM / ExchangeYes / Yes / Yes
WebsiteComing soon

| Don Quijote Akihabara

Exterior of Don Quijote Akihabara store (photographed from the street)

In the heart of Akihabara Electric Town, a 3-minute walk from the Electric Town Exit of JR Akihabara Station. Especially strong in home electronics, cameras and PC accessories, surrounded by maid cafés and capsule-toy shops in true Akihabara style.

Address4-3-3 Sotokanda, Chiyoda City, Tokyo 101-0021
Nearest station / walkJR Akihabara Station, Electric Town Exit / 3 min
Opening hoursOpen 24 hours
Tax-free / ATM / ExchangeYes / Yes / Yes
WebsiteComing soon

Tohoku

Store guides for Sendai, Morioka, Fukushima and other Tohoku locations are coming soon.

Chubu

Store guides for Nagoya, Kanazawa, Nagano and other Chubu locations are coming soon.

Kansai

Store guides for Osaka, Kyoto, Kobe and other Kansai locations are coming soon.

Chugoku & Shikoku

Store guides for Hiroshima, Okayama, Matsuyama and other Chugoku & Shikoku locations are coming soon.

Kyushu & Okinawa

Store guides for Fukuoka, Kagoshima, Naha and other Kyushu & Okinawa locations are coming soon.

Must-Buy Products at Don Quijote

A genre-by-genre pick of the classic “Donki hauls” most loved by international visitors. Note that prices and stock vary by store.

Snacks & Food

A box of KitKat Uji matcha flavor

Japan-exclusive KitKat flavors (matcha, wasabi, sake and more), Tokyo Banana, Shiroi Koibito, Jagariko ─ a huge lineup of snacks you can only find in Japan.

Beauty & Cosmetics

Japanese skincare products (lotion, face masks and packs)

Japanese skincare, face masks, lipsticks and eyeliners ─ popular items often cheaper here than at drugstores.

Home Electronics

A Japanese rice cooker with rice bowls and a paddle

Rice cookers, washlet toilet seats, hair dryers and beauty appliances. Overseas-voltage models are available and make popular souvenirs.

Stationery

Japanese ballpoint pens including the Jetstream

Jetstream, FriXion, highlighters and more ─ Japanese pens with fans all over the world for how smoothly they write.

OTC Medicine

A box of Pabron cold medicine tablets

Headache tablets, pain-relief patches, eye drops and stomach medicine ─ Japanese over-the-counter staples that visitors come back for again and again.

Sake & Spirits

A bottle of Dassai junmai daiginjo sake

Dassai, Hakkaisan, Hakutsuru and other sake, Japanese whisky and umeshu plum wine ─ popular both as gifts and for yourself.

* Product photos are shown for introduction purposes only; all rights belong to the respective manufacturers and distributors.

Tax-Free Shopping in 3 Steps

Almost every Don Quijote store offers tax-free shopping (exemption of the consumption-tax amount) for international visitors. The procedure takes just three steps, and purchases of ¥5,500 or more qualify.

Close-up of a passport being handed over (AI-generated image)
* Illustrative image (AI-generated)

STEP 1 ─ Bring your passport

Tax-free shopping requires your original passport ─ copies and smartphone photos are not accepted. It is available to short-term visitors (staying 90 days or less).

A shopper holding a shopping basket in a store

STEP 2 ─ Spend ¥5,500 or more and pay at the register

General goods (electronics, clothing, accessories) and consumables (food, cosmetics, medicine) qualify from a combined total of ¥5,500. Pay at any regular register. Consumables will be sealed in a dedicated bag.

Close-up of a hand filling in a tax-free form (AI-generated image)
* Illustrative image (AI-generated)

STEP 3 ─ Complete the paperwork at the tax-free counter

Take your receipt, purchases and passport to the in-store Tax-Free Counter. Sign the form and the consumption-tax amount (10% or 8%) is refunded. Do not open the sealed bag of consumables until you leave Japan ─ customs may ask to see it at the airport.

Frequently Asked Questions

Q. Can I pay by credit card?

A. Most stores accept VISA / Mastercard / JCB / American Express / UnionPay and major e-payments (PayPay, Alipay, WeChat Pay and more).

Q. Are there ATMs?

A. Many stores have Seven Bank ATMs where you can withdraw Japanese yen with cards issued overseas (VISA / Mastercard / JCB / UnionPay and others).

Q. Can I exchange foreign currency?

A. Major stores have currency-exchange machines that convert US dollars, Chinese yuan, Korean won and other major currencies into Japanese yen.

Q. Is delivery available?

A. Some stores deliver to hotels and airports. Overseas shipping varies by store, so please check with the staff before purchasing.

Q. Are free samples available?

A. Tasting events are held in some food sections. Good manners: join only when invited by the staff.

Q. Is there an official app?

A. There is a point app called “majica” (a Japanese phone number is required). For short stays, ask the staff about in-store coupons instead.

Shopping Etiquette at Donki

  • Some areas of the store are no-photography zones. To be safe, check with the staff before taking pictures.
  • The busiest hours are 6 pm to 10 pm. For a relaxed shopping trip, mornings are best.
  • Buying lots of heavy items? The delivery service is convenient ─ you can ship to your hotel or the airport.
  • Keep the ¥5,500 tax-free threshold in mind as you shop and you will get the tax amount refunded.

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